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Minutes - 14th December 2010
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Present |
Staff: |
In attendance: Jack Bennett – Balmore, RRB, North Glasgow LHO,
Richie Carroll – NGHA
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1. Apologies
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2. Disclosure of Interest None |
3. Minutes of Previous Meetings a) Management Committee 12 October 2010 Proposed F Miller Seconded C Rossine i) Matters Arising None Noted c) Balmore LHO - 23 September 2010 Noted d) RRB LHO – 18 October 2010 Noted
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| 4. Chief Executives Report a) Letter from SFHA re Half Year Report Members noted the content of the letter from Mary Taylor CEO. b) Letter from Patricia Ferguson MSP re Housing Bill Members noted the content of the Letter from Patricia Ferguson MSP. c) Structure d) Ballot Result Members agreed the 3 ballot results were fantastic. They recognised everyone contributed “over and above” and should be proud of the achievement. They felt it appropriate to record their appreciation in the minute. It was felt the SST advisor approach had been a huge success and this was reflected in the average 85% support for the proposals. They agreed delivering the SST promises was the next part although to do that the business had to focus all its efforts and resources into only 65 working days between now and achieving transfer on 29 March. Delaying the transfer beyond that date was not an acceptable option for Committee. They authorised the CEO to do what was necessary to ensure adequate resources were in place to achieve the transfer in the extremely short timescale agreed with GHA (including overtime, payment in lieu of holidays, external support ). Agreed the CEO to liaise closely on an ongoing basis with the Chairperson and the Executive Sub Committee as required. Committee were also clear about the necessity of continuing to meet the business’s 2010/11 strategic and operational priorities (including KPI’s). Linked to the above the following actions were approved: • Comprehensively upgrade Possilpark Office for 29th
March and increase workspace capacity and car parking in ND
House (as opposed to pursuing more expensive options i.e. Possil
new build and ND House extension). e) Other Business • New North Glasgow HA Contracts of Employment with
effect from January 1st 2011. |
5. Director of Performance, Strategy and Governance a) SST Update Director of PSG referred to report updating the Committee on progress with the Second Stage Transfer proposals, including ballots, valuation and private funding. The figures for the ballots were as follows: Yes Vote The turnout was considered very good taking the weather into account. Committee endorsed the recommendation of the office bearers to proceed with negotiations with Clydesdale Bank as preferred funder for SST. Committee also noted the price reductions reflected in the latest updated GHA valuations and the position in relation to pension liabilities, where collective discussions were ongoing with GHA. Finally, Committee agreed a target date of 28 March 2011 for all three transfers and noted that an implementation plan is being developed and that Committee will be further updated on progress. Proposed B Rossine Seconded R Rodden Director of PSG referred to report enclosing Committee Meeting and Event Calendar for 2011. Committee approved the draft calendar and noted dates for future meetings. c) Governance Review Director of PSG referred to her letter dated 29 November which she sent to the Committee to ascertain which Committee Members are interested in serving on the Board or the Area Committees. Only 4 replies have been received and Director of PSG requested that all Committee members return their forms as soon as possible.
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6. Housing Services a) Possilpark Tenements Strategy Senior Depute CEO referred to report on Possilpark Initiative area highlighting performance in Q2 in tenancy sustainment, voids and letting. She highlighted the reduced turnover and the range of estate management activities being actioned to address the short term objectives including the setting up of a Focus group of local residents. Members noted the report. b) Housing Services Report Members noted the report. c) GCSS Progress Report Senior Depute CEO referred to the report which gives Members an update on progress with the services provided by Glasgow Community Safety Services in the management of anti social behaviour. Members noted the report. d) Homelessness Update Senior Depute CEO referred to report which updates Members on performance and activity in Homelessness for the 2nd quarter covering July to September 2010. Members noted the report. e) Customer Satisfaction Progress Report Senior Depute CEO referred to report providing Management Committee with the information from the Customer Satisfaction Results received for Housing Services during the 2nd quarter of the year (June-Sept 2010). Members noted the responses with levels of satisfaction across all areas more than 90%. f) Tenancy Sustainment Report Senior Depute CEO referred to the report on the progress of the Tenancy Sustainment Team which was set up in March 2010 to support vulnerable and at risk tenants. The report includes analysis of lets, termination reasons, how the service is evolving and future priorities for the Tenancy Sustainment Team. Members noted the report. g) Keys to Learn Progress Senior Depute CEO referred to report giving Committee Members an update on success of Year 2 of the project which aims to increase tenancy sustainment through the provision of life skills, social networking, employability training, support and advice. All participants have reported an increase in their self confidence, numeracy and literacy skills and have indicated that they want to continue with training, learning or volunteering opportunities. Committee noted the report. h) Possilpark Dispersal Order Senior Depute CEO referred to report on the Possilpark Dispersal Order which provides the police with additional powers to tackle those who cause problems through anti-social behaviour, violence and disorder. The order started on 14th December and North Glasgow HA has been working with the police along with other local groups/agencies. A special edition of North News has also been issued covering the dispersal order. Committee noted the report. i) Starter Packs Senior Depute CEO referred to report updating Committee on the Starter Pack scheme which provides tenants with some basic goods which helps them move into their homes. North Glasgow HA has reviewed the service and carried out a comparison of the availability of goods and costs. Committee agreed that the Association supply its own starter packs for new tenants via Asda. Proposed J Thorburn Seconded F Miller Senior Depute CEO referred to report and after consideration members agreed to recommendation.
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7. Finance and IT a) Management Accounts NGHA Director of Finance referred to report and management accounts covering the period to 30th September 2010. The accounts have already been presented to the Audit Committee meeting just prior to the Management Committee meeting and it was recommended that Management Committee approve the accounts. The surplus for the period is £354,000 against a projection of £275,000. Committee members approved the management accounts for the period ended 30 September 2010. Proposed I Cross Seconded M Thomson b) Pension Trust Consultation Director of Finance referred to report on proposals by the Pensions Trust and the ongoing staff consultation re future benefit options for North Glasgow HA staff. Committee approved the proposals within the consultation document and agreed its release to the employees. Proposed M Thomson Seconded E Hurcombe c) Revised Budget 2010/11 Director of Finance referred to report regarding the revised budget which has been adjusted from a £568k surplus to a £368k surplus. Committee a) approved the revised budget for 2010/11, b) agreed to receive quarterly reports on performance, c) delegate CEO, Deputes and Managers with day to day responsibility for implementing and managing overheads and overall budget and d) report material changes as necessary. Proposed R Rodden Seconded J Fury Director of Finance referred to report which seeks approval from Management Committee for the proposed rent and service charge increases to 2011/12. Committee approved the following: In addition, the Association will also: Proposed M Willis Seconded F Miller |
8. Investment and Regeneration a) Quarterly Report on Wider/Regeneration Activity (July-Sept 2010) Head of Business Development referred to report bringing members up to date on the range of regeneration activities and projects North Glasgow HA is actively involved in including Kick Start Futures, Social Enterprise NG2 Ltd and Operation Reclaim. Committee noted the report. b) Development Services Quarterly Report Depute CEO referred to quarterly report on development services from July to September and updated members on development schemes which are under construction, have recently been completed or are in the planning stages. Committee members were very impressed with the Broomfield Road development and wished to pass on their thanks to the staff. The Strategy and Development Funding Plan was also considered and approved for submission to Glasgow City Council. Proposed A Wilson Seconded F Miller Committee noted the report. c) Investment Services Quarterly Report Depute CEO referred to report providing Committee with an
update on day to day Depute CEO referred to quarterly report July-September detailing management services charges, arrears, sharing owner arrears and proposed owners forum. Members noted the report.
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9. Organisational Development a) Employee Survey Head of Organisational Development referred to report providing
Committee members with details of the key outcomes from the
Employee survey carried out on 5th and 6th October 2010 by
an external consultant, PP Vote. Overall the results were extremely
positive and the results will be discussed further at the IMP
Review weekend. b) Customer Service Excellence Assessment Head of Organisational Development referred to report providing Committee with an update on progress following the recent Customer Service Excellence surveillance visit and feedback received from the Assessor. She informed the Committee that a formal report has now been received which will be available on the website. Committee noted the report and gave their approval to Option 3, ie to apply for early re certification in 2011 and to book the assessment now to benefit from the 5% discount. c) Equality Act 2010 Head of Organisational Development referred to report providing Management Committee with details of the new Equality Act which came into effect in October 2010 and how it affects the Association and the action we are taking to ensure we comply. Committee noted the report and approved the amendments to
the relevant policies and associated forms and letters. |
| 10. Rent Arrears and Debt Recovery Policy
Senior Depute CEO referred to report advising the Committee of some minor changes made to the Policy as a result of a recent review. Committee approved the revised policy. Proposed M Thomson Seconded F Miller |
| 11. Membership Applications Committee approved the membership application of the following person: Derek Scott 61 H Lenzie Terrace G21 3TW Proposed F Miller Seconded R Rodden
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| 12. Delegates Feedback
EVH Recent EVH meeting was cancelled due to bad weather. SFHA Recent SFHA Consultative Meeting was cancelled and next meeting
to be held late January/early February. |
| 13. AOCB
a) Letter from Scottish Government re Providing an Effective Supply of Land for Housing Depute CEO referred to letter from Scottish Government regarding supply of land for housing in the changed economic climate and his reply dated 10th November to the Depute Chief Executive of the SFHA informing her that there is no shortage of land available in north Glasgow (although it is often contaminated and/or undermined). AMW/MC/Mins 14 December 2010 |
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North Glasgow Housing Association
is an "A" rated Registered Scottish Charity No. SC030635 and is a Charitable Housing Association |
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